Select from the list of most popular categories and topics below to learn how to get the most out of your Traditional Home Phone Service and to troubleshoot common problems.

• Getting Started

  1. How to setup voice mail
  2. How to change the voice mail password
  3. How to record a personal greeting
  4. How long can the personal Voice Mail greeting be?

• Troubleshooting and FAQs

  1. Before calling Primus to report an issue, please verify the following
  2. No dial tone
  3. Static / noise on the line
  4. Cannot receive incoming calls
  5. Can't make outgoing Calls/cannot break dial tone
  6. I have a problem with my invoice. Who should I contact?
  7. I am moving soon. What is needed to move my service?
  8. Who can I contact if I have a service issue?

• Feature Guide

  1. Traditional Local Home Phone Feature Guide